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The company had been struggling after an influx of compensation claims for selling to people who could not repay. Its shops were then shut owing to coronavirus restrictions on retailers. Julie Palmer, from corporate recovery business Begbies Traynor, said: "Coronavirus was the final nail in the coffin for BrightHouse.
BrightHouse, the trading name of Caversham Finance Limited, has shops and 2, employees, whose jobs are now at serious risk. The firm's collapse came minutes before Italian restaurant chain Carluccio's also fell into administration. Collectively, the two firms employ 4, people.
BrightHouse's , rent-to-own customers make monthly payments for household appliances, in effect renting goods and paying interest until they have paid in full. Many are on low incomes and find it difficult to access credit from mainstream lenders to pay for fridges, TVs, washing machines and other electrical items. Only about a third are in work. Customers should continue to make payments in the usual way, the administrators confirmed, although for some the closure of shops and no doorstep collection owing to coronavirus means that should be done in a different way.
Failing to make repayments, even now the company is in administration, could lead to extra charges and harm a credit score. However, those unable to pay for practical reasons owing to coronavirus will not be charged extra or have their credit score affected. All new rent-to-own agreements and cash loans, which the company also provided, will now be stopped. Servicing, warranties, and insurance claims will continue at present, as will delivery of essential items already ordered, but in line with coronavirus restrictions.
These services operated alongside the rent-to-own service. The collapse, which was trailed on Friday , means that the administrators - Grant Thornton - will now try to find buyers for all, or some, of the business.
The company's website was still operating on Monday morning. Alongside many other lenders of high-cost credit, the company was being challenged by people who said they were given credit when they should not have been.
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